Thursday, March 12, 2015

Broadband Incident Report : ADSL : CARRICKMORE MUX 001 : LOSS OF SERVICE : Reference 10665 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 10665   Issue : FINAL  
  Detected Date: 12/03/2015   Detected Time: 00:15  
  Start Date: 12/03/2015   Start Time: 00:12  
  Actual Clear Date: 12/03/2015   Actual Clear Time: 01:16  
     
  Incident Headline: ADSL : CARRICKMORE MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Loss of service to {723} individual customers.  
  Closure Details: Service automatically restored at 01:16. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0288076
 
  Duration: 0 days 01 hours 04 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: