Broadband Incident Report : : READING EDGE ROUTE SWITCH ERX30 : INTERMITTENT LOSS OF SERVICE : Reference 10269 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	10269		Issue :	1
	Detected Date:	09/03/2015		Detected Time:	16:11
	Start Date:	09/03/2015		Start Time:	16:11
	Anticipated Clear Date:	09/03/2015		Anticipated Clear Time:	20:00
	Next Update Date:	09/03/2015		Next Update Time:	20:00
	Incident Headline:	: READING EDGE ROUTE SWITCH ERX30 : INTERMITTENT LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	An engineer is now on site at Reading and is collecting the spare from the pick up point (PUP). Estimated time of repair is unknown at present. Next update will be issued once the engineer completes his investigations or sooner with a significant development.
	Dialling Codes Affected:	01264 01363 01548 01647 01747 01749 01761 01769 01803 01805 01823 01837 01962 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.