Broadband Incident Report : : READING EDGE ROUTE SWITCH ERX30 : INTERMITTENT LOSS OF SERVICE : Reference 10269 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	10269		Issue :	FINAL
	Detected Date:	09/03/2015		Detected Time:	16:11
	Start Date:	09/03/2015		Start Time:	16:11
	Actual Clear Date:	09/03/2015		Actual Clear Time:	19:18
	Incident Headline:	: READING EDGE ROUTE SWITCH ERX30 : INTERMITTENT LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 19:18 following a change of power supply unit at Reading. There have been no further issues seen during the period of monitoring. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01264 01363 01548 01647 01747 01749 01761 01769 01803 01805 01823 01837 01962 To Fo
	Duration:	0 days 03 hours 07 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.