Broadband Incident Report : : CARLISLE MULTIPLE MUXES : LOSS OF SERVICE : Reference 10788 : Issue 8 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	10788		Issue :	8
	Detected Date:	12/03/2015		Detected Time:	14:35
	Start Date:	12/03/2015		Start Time:	14:35
	Anticipated Clear Date:	13/03/2015		Anticipated Clear Time:	22:00
	Next Update Date:	13/03/2015		Next Update Time:	14:00
	Incident Headline:	: CARLISLE MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	This is a child case of IMT10815/15. The on site PTO has identified and confirmed an in-situ repair is possible. This will be done by re-splicing the 2 ends of the damaged cable back together without the need for an additional cable length the be introduced. Additional resource is on site and the 2 ends of the damaged cable are currently being prepared ready to begin splicing. Splicing is estimated to commence at midday. An order of restoration plan is currently being prepared and will be supplied to the PTO once ready to begin splicing. As a parallel action re-routes of the affected PSTN services are currently being carried out and engineers are being tasked to site to carry out the physical changeover. Next update will be issued upon a significant development.
	Dialling Codes Affected:	01229 01539 01946 0287141 0287181 To Fo

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