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| BT Wholesale - Broadband Incident Report | |||||||||||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
| BT Incident Reference: | 31185 | Issue : | FINAL | ||||||||||||
| Detected Date: | 17/12/2007 | Detected Time: | 06:52 | ||||||||||||
| Start Date: | 17/12/2007 | Start Time: | 06:51 | ||||||||||||
| Actual Clear Date: | 17/12/2007 | Actual Clear Time: | 19:55 | ||||||||||||
| Incident Headline: | BAYNARD MUX 4 : PARTIAL LOSS OF SERVICE | ||||||||||||||
| Incident Details: | Some of your Broadband End Users may have experienced a loss of ADSL Service. | ||||||||||||||
| Progress Details: | Service has been restored. This issue may have been due to a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||||||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/12/2007 20:03
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