Wednesday, December 19, 2007

Broadband Incident Report : HENBURY MUX 101 : PARTIAL LOSS OF SERVICE : Reference 31430 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31430   Issue : FINAL  
  Detected Date: 19/12/2007   Detected Time: 13:59  
  Start Date: 19/12/2007   Start Time: 13:10  
  Actual Clear Date: 19/12/2007   Actual Clear Time: 15:50  
     
  Incident Headline: HENBURY MUX 101 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0117301179
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/12/2007 15:59

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