Saturday, December 22, 2007

Broadband Incident Report : : OAKLEY MUX 101 : LOSS OF SERVICE : Reference 31594 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31594   Issue : FINAL  
  Detected Date: 21/12/2007   Detected Time: 17:29  
  Start Date: 21/12/2007   Start Time: 17:28  
  Actual Clear Date: 22/12/2007   Actual Clear Time: 10:42  
     
  Incident Headline: : OAKLEY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a Connector Change.

This issue may have been due to a Fibre Fault.

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01234
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/12/2007 11:20

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