Broadband Incident Report : : ESR14 EDINBURGH 6 : LOSS OF SERVICE. : Reference 31262 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31262		Issue :	1
	Detected Date:	17/12/2007		Detected Time:	22:42
	Start Date:	17/12/2007		Start Time:	22:39
	Anticipated Clear Date:	17/12/2007		Anticipated Clear Time:	22:39
	Incident Headline:	: ESR14 EDINBURGH 6 : LOSS OF SERVICE.
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Reboot of Software This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 17/12/2007 23:00