Broadband Incident Report : : OAKLEY MUX 101 : LOSS OF SERVICE : Reference 31447 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31447		Issue :	FINAL
	Detected Date:	19/12/2007		Detected Time:	18:47
	Start Date:	19/12/2007		Start Time:	18:46
	Actual Clear Date:	20/12/2007		Actual Clear Time:	13:45
	Incident Headline:	: OAKLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Fibre Reroute This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01234

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/12/2007 14:24