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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 31447 | Issue : | 2 | ||||
Detected Date: | 19/12/2007 | Detected Time: | 18:47 | ||||
Start Date: | 19/12/2007 | Start Time: | 18:46 | ||||
Anticipated Clear Date: | 19/12/2007 | Anticipated Clear Time: | 22:03 | ||||
Incident Headline: | : OAKLEY MUX 101 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Engineers on site at RGE and BF. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/12/2007 21:07
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