Broadband Incident Report : : ROSSENDALE MUX 1 & HEYWOOD MUX 1: LOSS OF SERVICE : Reference 31149 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31149		Issue :	FINAL
	Detected Date:	16/12/2007		Detected Time:	04:18
	Start Date:	16/12/2007		Start Time:	04:18
	Actual Clear Date:	16/12/2007		Actual Clear Time:	04:45
	Incident Headline:	: ROSSENDALE MUX 1 & HEYWOOD MUX 1: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01706

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System Time Stamp: 16/12/2007 05:09