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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 31452 | Issue : | 1 | |||
Detected Date: | 19/12/2007 | Detected Time: | 19:58 | |||
Start Date: | 19/12/2007 | Start Time: | 19:58 | |||
Anticipated Clear Date: | 19/12/2007 | Anticipated Clear Time: | 21:58 | |||
Incident Headline: | : LISBELLAW MUX 101 : LOSS OF SERVICE | |||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | |||||
Progress Details: | Engineers are making progress towards full restoration of Service. Engineer tasked to pick up SHUB card and take to site. Further updates will be provided as soon as possible. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/12/2007 20:12
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