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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 31185 | Issue : | 12 | ||||||||||||
Detected Date: | 17/12/2007 | Detected Time: | 06:52 | ||||||||||||
Start Date: | 17/12/2007 | Start Time: | 06:51 | ||||||||||||
Anticipated Clear Date: | 17/12/2007 | Anticipated Clear Time: | 20:30 | ||||||||||||
Incident Headline: | BAYNARD MUX 4 : PARTIAL LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | ||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A software engineer is on site carrying out further diagnostics. ----------------------------------- Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/12/2007 19:23
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