Broadband Incident Report : : HENBURY MUX 101 : PARTIAL LOSS OF SERVICE : Reference 31430 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31430		Issue :	2
	Detected Date:	19/12/2007		Detected Time:	13:59
	Start Date:	19/12/2007		Start Time:	13:10
	Anticipated Clear Date:	19/12/2007		Anticipated Clear Time:	16:03
	Incident Headline:	: HENBURY MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01173 01179

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/12/2007 15:10