Broadband Incident Report : : HARTBURN MUX 101 : LOSS OF SERVICE : Reference 31466 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31466		Issue :	3
	Detected Date:	20/12/2007		Detected Time:	03:00
	Start Date:	20/12/2007		Start Time:	03:00
	Anticipated Clear Date:	20/12/2007		Anticipated Clear Time:	05:25
	Incident Headline:	: HARTBURN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01642

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/12/2007 04:30