Broadband Incident Report : LANCING MUX 101 : LOSS OF SERVICE : Reference 31443 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31443		Issue :	FINAL
	Detected Date:	19/12/2007		Detected Time:	16:36
	Start Date:	19/12/2007		Start Time:	16:36
	Actual Clear Date:	19/12/2007		Actual Clear Time:	18:38
	Incident Headline:	LANCING MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput or loss of ADSL service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01903

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/12/2007 19:53