Broadband Incident Report : : 10 MUXS IN MANCHESTER : LOSS OF SERVICE : Reference 20617 : Issue 6 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20617		Issue :	6
	Detected Date:	23/08/2009		Detected Time:	10:39
	Start Date:	23/08/2009		Start Time:	10:37
	Anticipated Clear Date:	23/08/2009		Anticipated Clear Time:	18:02
	Incident Headline:	: 10 MUXS IN MANCHESTER : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	016123 016128 016129 016137 016149 016161 016165 016171 016190 016192 016194 016196 016197 016198 016199 016196 016197 016198

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System Time Stamp: 23/08/2009 15:50