Sunday, August 23, 2009

Broadband Incident Report : : 10 MUXS IN MANCHESTER : LOSS OF SERVICE : Reference 20617 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20617   Issue : 4  
  Detected Date: 23/08/2009   Detected Time: 10:39  
  Start Date: 23/08/2009   Start Time: 10:37  
  Anticipated Clear Date: 23/08/2009   Anticipated Clear Time: 14:21  
     
  Incident Headline: : 10 MUXS IN MANCHESTER : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is now on site.
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
016123016128016129016137016149
016161016165016171016190016192
016194016196016197016198016199
016196016197016198
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/08/2009 13:23

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