Sunday, August 23, 2009

Broadband Incident Report : : NORTHILL MUX 101: LOSS OF ERVICE : Reference 20619 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20619   Issue : 3  
  Detected Date: 23/08/2009   Detected Time: 12:17  
  Start Date: 23/08/2009   Start Time: 12:13  
  Anticipated Clear Date: 23/08/2009   Anticipated Clear Time: 16:13  
     
  Incident Headline: : NORTHILL MUX 101: LOSS OF ERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01767
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/08/2009 14:15

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