Broadband Incident Report : : FAIRLIE MUX 101 AND BEITH MUX 101 : LOSS OF SERVICE : Reference 20745 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20745		Issue :	FINAL
	Detected Date:	24/08/2009		Detected Time:	17:00
	Start Date:	24/08/2009		Start Time:	16:58
	Actual Clear Date:	25/08/2009		Actual Clear Time:	00:58
	Incident Headline:	: FAIRLIE MUX 101 AND BEITH MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service was fully restored at 00:58, when an action took place at Irvine Bourtree. Service has been closely monitored during the three hour stability period. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01475 01505

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System Time Stamp: 25/08/2009 04:22