Monday, August 24, 2009

Broadband Incident Report : 10 MUXS IN MANCHESTER : LOSS OF SERVICE : Reference 20617 : Issue 10 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20617   Issue : 10  
  Detected Date: 23/08/2009   Detected Time: 10:39  
  Start Date: 23/08/2009   Start Time: 10:37  
  Anticipated Clear Date: 24/08/2009   Anticipated Clear Time: 00:16  
     
  Incident Headline: 10 MUXS IN MANCHESTER : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 23.20, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
016123016128016129016137016149
016161016165016171016190016192
016194016196016197016198016199
016196016197016198
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/08/2009 00:17

No comments: