Broadband Incident Report : : 10 MUXS IN MANCHESTER : LOSS OF SERVICE : Reference 20701 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20701		Issue :	FINAL
	Detected Date:	24/08/2009		Detected Time:	12:55
	Start Date:	24/08/2009		Start Time:	12:35
	Actual Clear Date:	24/08/2009		Actual Clear Time:	14:15
	Incident Headline:	: 10 MUXS IN MANCHESTER : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 14:15, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	016123 016128 016129 016137 016149 016161 016165 016171 016190 016192 016194 016196 016197 016198 016199 016196 016197 016198

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/08/2009 14:34