Broadband Incident Report : : BOWMANSGREEN MUX 301: LOSS OF SERVICE : Reference 20723 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20723		Issue :	FINAL
	Detected Date:	24/08/2009		Detected Time:	14:12
	Start Date:	24/08/2009		Start Time:	14:10
	Actual Clear Date:	24/08/2009		Actual Clear Time:	19:37
	Incident Headline:	: BOWMANSGREEN MUX 301: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service was fully restored at 19.37, when an action took place at Bowmans Green. Service has been closely monitored during the three hour stability period. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01727

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System Time Stamp: 25/08/2009 00:00