Broadband Incident Report : BBIP : ESR2 MANCHESTER5 : LOSS OF SERVICE : : Reference 30639 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30639		Issue :	1
	Detected Date:	12/12/2009		Detected Time:	01:43
	Start Date:	12/12/2009		Start Time:	01:43
	Anticipated Clear Date:	12/12/2009		Anticipated Clear Time:	01:44
	Incident Headline:	BBIP : ESR2 MANCHESTER5 : LOSS OF SERVICE :
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Software BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 12/12/2009 01:51