Broadband Incident Report : : ESR14 KINGSTON 5 : LOSS OF SERVICE : Reference 30675 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30675		Issue :	1
	Detected Date:	12/12/2009		Detected Time:	15:43
	Start Date:	12/12/2009		Start Time:	15:42
	Anticipated Clear Date:	12/12/2009		Anticipated Clear Time:	17:24
	Incident Headline:	: ESR14 KINGSTON 5 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 12/12/2009 16:28