Broadband Incident Report : : ESR3 MANCHESTER5 : LOSS OF SERVICE : Reference 30460 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30460		Issue :	1
	Detected Date:	10/12/2009		Detected Time:	08:40
	Start Date:	10/12/2009		Start Time:	08:26
	Anticipated Clear Date:	10/12/2009		Anticipated Clear Time:	08:27
	Incident Headline:	: ESR3 MANCHESTER5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 10/12/2009 08:58