Broadband Incident Report : : ESR4 MANCHESTER5 : LOSS OF RESILIENCE : Reference 30476 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30476		Issue :	1
	Detected Date:	10/12/2009		Detected Time:	10:43
	Start Date:	10/12/2009		Start Time:	10:39
	Anticipated Clear Date:	11/12/2009		Anticipated Clear Time:	09:00
	Incident Headline:	: ESR4 MANCHESTER5 : LOSS OF RESILIENCE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 11/12/2009 00:16