PEW Communication - URGENT - HD371007

	20CN Broadband Systems
	Briefing
	Dear Customer, This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network Currently BT have identified an issue within the delivery of our Broadband Services which can cause short duration breaks in service. With vendor participation we now have a resolution which BT intends to implement before the Christmas break. In order to deliver within the rapid timescale there will be Planned Works running from 00:01 until 06:00 each morning from Monday 14th December until Thursday 17th December. This will enable BT to complete the changes with minimal impact to customer service Regards BTWholesale
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
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