Broadband Incident Report : : CLANDON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 30106 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30106		Issue :	FINAL
	Detected Date:	06/12/2009		Detected Time:	13:11
	Start Date:	06/12/2009		Start Time:	12:12
	Actual Clear Date:	06/12/2009		Actual Clear Time:	14:45
	Incident Headline:	: CLANDON MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01483

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System Time Stamp: 06/12/2009 17:48