Thursday, December 10, 2009

Broadband Incident Report : : MILL HILL AREA : INTERMITTENT LOSS OF SERVICE TO 7 ASDL MUXS : Reference 30456 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30456   Issue : FINAL  
  Detected Date: 10/12/2009   Detected Time: 07:01  
  Start Date: 10/12/2009   Start Time: 07:00  
  Actual Clear Date: 10/12/2009   Actual Clear Time: 07:58  
     
  Incident Headline: : MILL HILL AREA : INTERMITTENT LOSS OF SERVICE TO 7 ASDL MUXS  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change

This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0144201923020311302031140203188
02032090203210020817702082010208207
02082360208327020838602083870208420
02084210208537020872302089050208906
0208931020895002089530208959LLLW0
0208931020895002089530208959
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/12/2009 10:38

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