Monday, December 7, 2009

Broadband Incident Report : : MILTON KEYNES : DEGRADED SERVICE : Reference 30158 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30158   Issue : FINAL  
  Detected Date: 07/12/2009   Detected Time: 10:57  
  Start Date: 07/12/2009   Start Time: 10:55  
  Actual Clear Date: 07/12/2009   Actual Clear Time: 12:20  
     
  Incident Headline: : MILTON KEYNES : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0117301179012560173001865
0187201980023803202380340238036
02380480238057023806102380620238064
023806502380900238062
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/12/2009 12:32

No comments: