Tuesday, January 29, 2008

Broadband Incident Report : : BASINGSTOKE ADSL 105 : LOSS OF SERVICE (PEW FAILURE) : Reference 2159 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2159   Issue : FINAL  
  Detected Date: 29/01/2008   Detected Time: 07:35  
  Start Date: 29/01/2008   Start Time: 07:34  
  Actual Clear Date: 29/01/2008   Actual Clear Time: 13:37  
     
  Incident Headline: : BASINGSTOKE ADSL 105 : LOSS OF SERVICE (PEW FAILURE)  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a software download.

BT regrets any inconvenience this may have caused.

 
  Dialling Codes Affected:
01256
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/01/2008 14:10

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