Broadband Incident Report : : HIGHWAY MUX 102 : LOSS OF SERVICE : Reference 2049 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2049		Issue :	FINAL
	Detected Date:	27/01/2008		Detected Time:	04:27
	Start Date:	27/01/2008		Start Time:	04:26
	Actual Clear Date:	27/01/2008		Actual Clear Time:	05:52
	Incident Headline:	: HIGHWAY MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0247641 0247669 0247684

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System Time Stamp: 27/01/2008 06:02