Broadband Incident Report : : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE : Reference 2467 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2467		Issue :	FINAL
	Detected Date:	01/02/2008		Detected Time:	00:07
	Start Date:	01/02/2008		Start Time:	00:07
	Actual Clear Date:	01/02/2008		Actual Clear Time:	02:35
	Incident Headline:	: LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing an extender card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203211 0207607 0207609 0207619 0207687 0207697 0207700 0207609 0207619

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System Time Stamp: 01/02/2008 02:51