Broadband Incident Report : : VARIOUS MUXS IN MARKET RASEN AREA : LOSS OF SERVICE : Reference 2064 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2064		Issue :	FINAL
	Detected Date:	27/01/2008		Detected Time:	15:54
	Start Date:	27/01/2008		Start Time:	15:54
	Actual Clear Date:	27/01/2008		Actual Clear Time:	19:05
	Incident Headline:	: VARIOUS MUXS IN MARKET RASEN AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01673

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System Time Stamp: 27/01/2008 19:59