Broadband Incident Report : : DOWNTON MUX101 : LOSS OF SERVICE : Reference 2474 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2474		Issue :	FINAL
	Detected Date:	01/02/2008		Detected Time:	02:16
	Start Date:	01/02/2008		Start Time:	02:15
	Actual Clear Date:	01/02/2008		Actual Clear Time:	03:35
	Incident Headline:	: DOWNTON MUX101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to SELECT ONE OF THE OPTIONS BELOW a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01725

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 03:46