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| BT Wholesale - Broadband Incident Report | |||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||
| BT Incident Reference: | 2047 | Issue : | 2 | ||||
| Detected Date: | 27/01/2008 | Detected Time: | 04:12 | ||||
| Start Date: | 27/01/2008 | Start Time: | 04:11 | ||||
| Anticipated Clear Date: | 27/01/2008 | Anticipated Clear Time: | 06:59 | ||||
| Incident Headline: | : WOTTON-UNDER-EDGE MUX 101: LOSS OF SERVICE | ||||||
| Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
| Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible. | ||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/01/2008 06:07
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