Broadband Incident Report : : HIGHWAY MUX 102 : LOSS OF SERVICE : Reference 2049 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2049		Issue :	1
	Detected Date:	27/01/2008		Detected Time:	04:27
	Start Date:	27/01/2008		Start Time:	04:26
	Anticipated Clear Date:	27/01/2008		Anticipated Clear Time:	06:26
	Incident Headline:	: HIGHWAY MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0247641 0247669 0247684

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System Time Stamp: 27/01/2008 04:39