Sunday, January 27, 2008

Broadband Incident Report : : WOTTON-UNDER-EDGE MUX 101: LOSS OF SERVICE : Reference 2047 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2047   Issue : FINAL  
  Detected Date: 27/01/2008   Detected Time: 04:12  
  Start Date: 27/01/2008   Start Time: 04:11  
  Actual Clear Date: 27/01/2008   Actual Clear Time: 06:00  
     
  Incident Headline: : WOTTON-UNDER-EDGE MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
a Hardware Failure
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01453
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/01/2008 06:39

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