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| BT Wholesale - Broadband Incident Report | |||||||||||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
| BT Incident Reference: | 2467 | Issue : | 2 | ||||||||||||
| Detected Date: | 01/02/2008 | Detected Time: | 00:07 | ||||||||||||
| Start Date: | 01/02/2008 | Start Time: | 00:07 | ||||||||||||
| Anticipated Clear Date: | 01/02/2008 | Anticipated Clear Time: | 03:09 | ||||||||||||
| Incident Headline: | : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE | ||||||||||||||
| Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
| Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Engineer on site and co-oping with DSL Ops. Further updates will be provided as soon as possible. | ||||||||||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 02:25
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