Monday, January 28, 2008

Broadband Incident Report : : NEWCASTLE : LOSS OF SERVICE : Reference 2132 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2132   Issue : 3  
  Detected Date: 28/01/2008   Detected Time: 16:52  
  Start Date: 28/01/2008   Start Time: 15:40  
  Anticipated Clear Date: 28/01/2008   Anticipated Clear Time: 21:51  
     
  Incident Headline: : NEWCASTLE : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Spare delivered proved to be faulty. New spare en route to site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/01/2008 20:58

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