--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------
BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 2467 | Issue : | 1 | ||||||||||||
Detected Date: | 01/02/2008 | Detected Time: | 00:07 | ||||||||||||
Start Date: | 01/02/2008 | Start Time: | 00:07 | ||||||||||||
Anticipated Clear Date: | 01/02/2008 | Anticipated Clear Time: | 02:23 | ||||||||||||
Incident Headline: | : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Engineer en-route to investigate cause of failure. Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
| ||||||||||||||
--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 01:27
No comments:
Post a Comment