Friday, February 1, 2008

Broadband Incident Report : : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE : Reference 2467 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2467   Issue : 1  
  Detected Date: 01/02/2008   Detected Time: 00:07  
  Start Date: 01/02/2008   Start Time: 00:07  
  Anticipated Clear Date: 01/02/2008   Anticipated Clear Time: 02:23  
     
  Incident Headline: : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: Engineer en-route to investigate cause of failure.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032110207607020760902076190207687
0207697020770002076090207619
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 01:27

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