Sunday, January 27, 2008

Broadband Incident Report : : HIGHWAY MUX 102 : LOSS OF SERVICE : Reference 2049 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2049   Issue : 2  
  Detected Date: 27/01/2008   Detected Time: 04:27  
  Start Date: 27/01/2008   Start Time: 04:26  
  Anticipated Clear Date: 27/01/2008   Anticipated Clear Time: 06:26  
     
  Incident Headline: : HIGHWAY MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:


A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
024764102476690247684
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/01/2008 04:50

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