Friday, October 23, 2009

Broadband Incident Report : : 6 MUXS IN EAST LONDON : DEGRADED LOSS OF SERVICE : Reference 25725 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25725   Issue : FINAL  
  Detected Date: 23/10/2009   Detected Time: 16:23  
  Start Date: 23/10/2009   Start Time: 16:20  
  Actual Clear Date: 23/10/2009   Actual Clear Time: 17:13  
     
  Incident Headline: : 6 MUXS IN EAST LONDON : DEGRADED LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Reseat.



BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0170801992020322502032450203288
02081410208215020822002082520208257
02082620208498020850202085040208505
02085060208507020855902085910208594
020892402085590208591
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/10/2009 20:28

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