Thursday, October 22, 2009

Broadband Incident Report : EDGE SWITCH ROUTER 10 KINGSTON 5 : PARTIAL LOSS OF SERVICE : Reference 25551 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25551   Issue : 1  
  Detected Date: 22/10/2009   Detected Time: 00:17  
  Start Date: 22/10/2009   Start Time: 00:14  
  Anticipated Clear Date: 22/10/2009   Anticipated Clear Time: 00:15  
     
  Incident Headline: EDGE SWITCH ROUTER 10 KINGSTON 5 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0120601279013030139401474
0160301621016220163401795
0184301932020306602082440208314
020835502086130208690
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/10/2009 01:43

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