Monday, October 19, 2009

Broadband Incident Report : SALEN DSL 101 & MORVERN MSAN 301 & STRONTIAN DSL 001 : LOSS OF SERVICE : Reference 25248 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25248   Issue : 5  
  Detected Date: 18/10/2009   Detected Time: 18:18  
  Start Date: 18/10/2009   Start Time: 18:15  
  Anticipated Clear Date: 19/10/2009   Anticipated Clear Time: 03:45  
     
  Incident Headline: SALEN DSL 101 & MORVERN MSAN 301 & STRONTIAN DSL 001 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 00:45, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01967
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2009 02:37

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