Broadband Incident Report : BIRMINGHAM RUBERY MUX 101 AND MSAN 301 : LOSS OF SERVICE : Reference 25519 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25519		Issue :	5
	Detected Date:	21/10/2009		Detected Time:	13:51
	Start Date:	21/10/2009		Start Time:	13:34
	Anticipated Clear Date:	21/10/2009		Anticipated Clear Time:	20:00
	Incident Headline:	BIRMINGHAM RUBERY MUX 101 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 16.45, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	012124 012125 012145 012146 012160 012162 012168 012145 012146

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System Time Stamp: 21/10/2009 17:49