Broadband Incident Report : ESR2 EALING5 : LOSS OF RESILIENCE : Reference 25686 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25686		Issue :	FINAL
	Detected Date:	23/10/2009		Detected Time:	12:51
	Start Date:	23/10/2009		Start Time:	12:51
	Actual Clear Date:	23/10/2009		Actual Clear Time:	22:57
	Incident Headline:	ESR2 EALING5 : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/10/2009 23:48