Broadband Incident Report : ESR3 FARADAY 2 : LOSS OF SERVICE : Reference 25329 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25329		Issue :	1
	Detected Date:	19/10/2009		Detected Time:	16:54
	Start Date:	19/10/2009		Start Time:	16:53
	Anticipated Clear Date:	19/10/2009		Anticipated Clear Time:	16:56
	Incident Headline:	ESR3 FARADAY 2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2009 17:09