Monday, October 19, 2009

Broadband Incident Report : ESR3 FARADAY 2 : LOSS OF SERVICE : Reference 25329 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25329   Issue : 1  
  Detected Date: 19/10/2009   Detected Time: 16:54  
  Start Date: 19/10/2009   Start Time: 16:53  
  Anticipated Clear Date: 19/10/2009   Anticipated Clear Time: 16:56  
     
  Incident Headline: ESR3 FARADAY 2 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored by completing a
Card Reseat
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/10/2009 17:09

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