Friday, October 23, 2009

Broadband Incident Report : ESR2 EALING5 : LOSS OF SERVICE : Reference 25666 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25666   Issue : 1  
  Detected Date: 23/10/2009   Detected Time: 10:14  
  Start Date: 23/10/2009   Start Time: 10:14  
  Anticipated Clear Date: 23/10/2009   Anticipated Clear Time: 10:16  
     
  Incident Headline: ESR2 EALING5 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored by completing a
Reboot of Software


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/10/2009 10:29

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